Toyota Yaris Cross

Matt was really helpful from the

Matt was really helpful from the beginning after Id had a bad experience trying to lease from another company. The customer service was brilliant and it didnt feel like you were dealing with a massive company. Great experience all round.

Excellent Service

From start to finish Jim Mercer was great, very professional. He was quick to respond to my questions queries regarding the car and constantly kept me updated with the progress on delivery times etc. I am very happy with the service received. I would not

Very professional

Very professional. Megan always responded to any questions I had during the application process and kept me updated on progress. Everything worked out as promised and I took delivery of the car exactly as it was planned. I would recommend Rivervale car le

Very good service.

Prompt ordering process, easy document signing, helpful account manager. A very slight hiccup in communications before delivery but easily resolved. Very good service at no charge. Very pleased with car.

Great customer service

Customer focussed, good communication throughout, gave range of options with pricing and suggested alternatives, kept me up to date with my order, adaptable when had to change delivery date, checked in to make sure everything went well. Highly recommend.

Everything ran smoothly from start to

Everything ran smoothly from start to finish

Good lease deal and responds quickly to

Good lease deal and responds quickly to queries and agents are really attentive. But slight delay with car delivery and lack of a spare tire was a downside for me. Other than these, they were really good and professional.

This is my 3rd vehicle from Rivervale

This is my 3rd vehicle from Rivervale and there is no where else I would get a car from. James dealt with the process as smooth as ever, provided me with excellent service and kept me up to date during the whole process. Big thank you to James and Ellie f

Very friendly and helpful.

Very friendly and helpful.

New Yaris X

My new car took quite a bit of time to eventually be delivered due to delays in manufacturing but Rivervale were excellent a chasing up the manufacturer and keeping me up to date with developments